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Workwise - Work orders platform for urban water systems

Thematic Area
Water and Cities
Location
Lisbon, Portugal
Application Areas
Water Services
Scope
R&D
Business
Central Administration
Local or Regional Administration
Workwise - Work orders platform for urban water services
Workwise desktop - Interventions map
Workwise - Pipe rehabilitation
Workwise mobile - Operational work support

Entity

Description

Workwise is a work orders management application, designed for urban water utilities to support network operational management of water and wastewater systems. Workwise allows the operation and maintenance of urban water systems, in order to support infrastructure operational management, including operational control, costs recovery and networks supervision.

Objectives

  • To respond to the essential operational questions
  • To ensure the effective and efficient management of network’s interventions information
  • Contribute to the increase of systems and infrastructural condition knowledge
  • Promote a structured and reliable record of information

Results

  • Work orders registration
  • Costs control
  • Geographic query through maps
  • Reports and analysis
  • Planning
  • Mobile solution

Next challenges

  • Promote the feature of entering multimedia content (images and videos) related to network interventions
  • Introduce the augmented reality capability associated with the network cadastre (GIS)
  • Facilitate communication with other information systems