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Integrated Management System

Thematic Area
Innovation
Location
ALMADA
Application Areas
Water Services
Scope
Local or Regional Administration
Integrated Management System
Integrated Management System
INTEGRATED MANAGEMENT SYSTEM
History of the Integrated Management System

Entity

Description

SMAS Almada, within the scope of Law no. 194/2009 of August 20, implemented and certified the integrated management system (SGI).

 

Since December 2016, SMAS Almada has been certified by APCER - Portuguese Association of Certification - in 6 Management Systems simultaneously, being the first entity in Portugal to obtain certification in the Asset Management. The Energy system is implemented and also in process of certification.

Objectives

  • Management and Innovation in the Smas de Almada

Results

Continuous improvement of SMAS services (more systematisation, more efficiency and more effectiveness)

 

Improve people's involvement

 

Increase skills

 

Improve internal and external communication

Facilitate management at all levels

QUALITY MANAGEMENT

 

SGQ - ISO 9001:2015

 

Guarantee the satisfaction of users and the quality of services provided, in the scope of ​​water supply, collection and treatment of waste water and drainage of rainwater in Almada’s municipality, investing in innovation and management of processes and ensuring the professional excellence of workers.

INFRASTRUCTURE MANAGEMENT

 

SGPI - ISO 55001:2014

 

Promote the continuity of the efficiency of the infrastructures that ensure the water supply, wastewater sanitation and drainage of rainwater, ensuring their operational and economic sustainability

WATER SAFETY MANAGEMENT

 

SGSA - ISO 22000:2005

 

Reduce water supply risks while preserving available resources and exceeding high performance standards

ENVIRONMENTAL MANAGEMENT

 

SGA - ISO 14001:2015

 

Continuously improve environmental performance, ensuring the reduction of environmental impacts associated with activities, creating and adopting practices that reduce waste of resources by promoting their profitability and seeking the optimization of their environmental processes, as well as investing and promoting the better environmental practices, thus contributing to less environmental pressure on the community and on the environment in general

MANAGEMENT OF SAFETY, HEALTH AND WELL-BEING AT WORK

 

SGSST - OHSAS 18001:2007 / NP 4397:2008

 

Continuous improvement of occupational safety and health management, reducing actual and potential risks, implementing prevention and protection measures, creating safe and healthy working environments, based on occupational risk management, enhancing the safety culture of work and promoting workers' health.

MANAGEMENT OF SOCIAL AND ORGANIZATIONAL COMMITMENT

 

SGCSO - NP 4469-1:2008

 

Contribute to a management that integrates in the effectiveness ant efficiency the respect for human and animal rights, biological balance, equity, gender equality, non-discrimination, promotion of personal, family, professional and social well-being, based on principles and values ​​that promote the organization, the employees, the community, the environment and a sustainable development

ENERGY MANAGEMENT

 

SGE - ISO 50001:2011

 

Promote the rationalization of energy consumption and the search of energy autonomy, increasing the knowledge of energy use in the organization, optimization of processes and equipment, and improvement of the conditions of energy acquisition.